August 2017: MobileCaddy Updates for Your Salesforce Mobile Apps

The Latest from the MobileCaddy Product Team - August 2017

The MobileCaddy Application Delivery Framework (ADF) continues to grow as we strive to give our partners and clients new opportunities to innovate with their Salesforce mobile applications. Catch up with the recent additions and releases to the ADF in our latest monthly update.

As always, I’m joined in this month’s discussion by Paul, our CTO, Todd, our Chief Mobile Technical Architect, and Frank, our Lead Product Engineer. Once again we talk through what exciting new features have been added to the MobileCaddy ADF over the past month.

So what’s new with MobileCaddy this month?

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How MobileCaddy Keeps Your Custom Mobile Apps Running Through Every Salesforce Release

This article will detail the monitoring and testing processes MobileCaddy has in place to ensure mobile applications continue to perform through any environment changes, including the Salesforce releases which occur three times each year.

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An overview of Salesforce releases

Three times per year, a major Salesforce release occurs which introduces updates to its software. These releases happen automatically and affect everyone within the ecosystem, including regular customers and ISV partners with related solutions such as MobileCaddy.

These spring, summer, and winter releases are planned months in advance and are kept on a very precise schedule to allow for as much preparation as possible. The release cycle is made available to everyone, and Salesforce administrators are alerted via Salesforce’s own email alerts for admins.

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Mobile Salesforce Community Self-Registration: The Why and the How

When an organisation has a mobile application built on the Salesforce Community Cloud, enabling self-registration for its members makes the process of accessing that community faster and simpler than ever. This article will touch on those benefits and walk readers through some of the key steps towards providing mobile Salesforce community self-registration for their own custom mobile applications.

Why is self-registration important? 

The Salesforce Community Cloud is a way to connect both external users (such as customers, partners, and third-party resellers) and employees to an organisation, creating a digital channel to access and interact with, at anytime and from anywhere.

Community members demand constant availability of the digital processes and tools within, with emphasis on the self-service aspect of a mobile community experience offering the flexibility which creates real value for those users.

That self-serving nature can be improved further by adding the possibility of mobile Salesforce community self-registration. This removes a long-winded registration process, making the user’s digital engagement with the organisation even more seamless.

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Making the Right Choice for Mobile Salesforce Community Applications

The Salesforce Community Cloud allows organisations to bring together employees, partners, third-party workers, B2B customers, and even consumers. This article will explore three different approaches to delivering mobile Salesforce community applications, and will help readers choose the most suitable option.

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What is a Salesforce community? 

A Salesforce community is an online platform for organisations to connect employees, partners, and customers, while providing seamless access to the data and records they need to get work done or complete tasks.

community_cloud_rszBuilt on the Salesforce Community Cloud, they offer real-time engagement and the ability to share any file, data, or record anytime and from anywhere.

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How Non-Functional Testing Enables the Delivery of Defect-Free Salesforce Mobile Applications

All applications need rigorous testing, and non-functional testing is often viewed as the less important half of a whole when compared to functional elements. In reality, though, non-functional testing is crucial for creating a defect-free mobile app. This article will highlight the importance of initial non-functional testing and offer advice for carrying out the necessary processes.

non_functional_sizeIt’s common to focus on functional requirements and usability when testing an application, areas which are often where most of the effort is spent once an app has moved into the testing, QA, and UAT phases of a project.

Before even thinking about any functional app code, though, it’s important to test all the app’s non-functional elements first. If those aren’t prioritised, not only will it have a knock-on effect on all other testing, it will also impact the app’s ability to function once deployed.

Defining, and clearly understanding, non-functional testing processes is the key to releasing a defect-free mobile app into production. When separated into two groups, these can be referred to as ‘initial’ non-functional tests, and ‘running app’ non-functional tests. But before we go into more detail, it’s necessary to understand why non-functional testing is unique for mobile.

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July 2017: What’s New with MobileCaddy and Your Salesforce Mobile Apps

The Latest from the MobileCaddy Product Team - July 2017

One of the most exciting things about our Application Delivery Framework (ADF) is that it’s constantly growing and evolving, to allow our partners and customers to push the boundaries of what can be achieved with mobile apps on the Salesforce platform. As such, it’s vital that we help our community stay abreast of all the new MobileCaddy features and updates as they’re released.

With that in mind,  I’ve decided to record and publish my regular discussions with Paul, our CTO, Todd, our Chief Mobile Technical Architect, and Frank, our Lead Product Engineer. In these sessions we’ll be covering what’s new with MobileCaddy, and will be sharing this with you to provide a first-hand look at everything we’ve been working hard on to improve.

So what’s new with MobileCaddy this month?

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Keeping Your Salesforce Mobile Apps Working Through OS Version Updates

Changes frequently occur to mobile operating systems outside your control, and your awareness, which can cause serious problems for your applications. When those apps are supporting critical business processes, it’s vital you’re constantly testing to ensure their performance is never compromised. This article will outline an approach to prevent OS version updates, upgrades, and other environment changes from affecting your enterprise mobile apps.

 

Apple_AndroidOperating and supporting any enterprise application in the context of mobile is challenging, because you don’t have control over that app’s underlying operating systems, nor can you predict new updates, upgrades, or patches being released.

This presents a problem for those responsible, because changes to an OS can cause mobile apps to suffer in their performance, or even stop working entirely. When those apps have been deployed into functions which are critical to the daily running of the business, that effectively renders the employees or community users relying on the app incapable as well, which simply can’t be allowed to happen.

So, firstly… Understand your app

You need to be aware of all the various components which make up your application, how they interact with each other, and what relationship they have with the OS.

Any number of things within your app can change without your knowledge, and the various elements and supported systems mean that continual testing is an absolute necessity to avoid app failure. This becomes even more important when applications are supporting business critical processes and workflows.

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Empowering a Nationwide Nonprofit Service with the Salesforce Community Cloud

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StreetLink is a UK-based nonprofit service which allows members of the public to alert their local authorities to rough sleepers in their area. The service has helped thousands of people find support and shelter thanks to a number of available channels of communication.

Those channels of communication function through various technologies, with a phone line, website, and mobile app each enabling members of the public to contact StreetLink, who then pass the information to the local outreach teams to locate and provide rough sleepers with assistance.

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How to Ensure Quicker and Easier Salesforce Mobile App Testing

Mobile app testing is a crucial phase within the development process, and throughout the lifecycle, as it has a direct impact on the eventual success or failure of the application itself. This article will detail a number of ways in which technology solutions, such as the MobileCaddy Application Delivery Framework, remove common challenges in this area for Salesforce project teams.

Code deployment validation

With the MobileCaddy Application Delivery Framework (ADF), code deployment is made simple from a developer’s perspective, thanks to the CodeFlow development environment. CodeFlow enables one-button deployment, from the developer’s local environment up to the Salesforce platform. This bundles up the application logic, UI, and much more into one simple flow.

 

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Following this, an extremely important step in the testing is to ensure that code has deployed successfully. By using the MobileCaddy Platform Emulator, along with the browser’s development console, developers can validate the code immediately after it’s been deployed. This is beneficial because a partially failed deployment, or missing assets, will be picked up for correction before any QA or UAT processes begin.

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