Mobile Salesforce Community Self-Registration: The Why and the How
When an organisation has a mobile application built on the Salesforce Community Cloud, enabling self-registration for its members makes the process of accessing that community faster and simpler than ever. This article will touch on those benefits and walk readers through some of the key steps towards providing mobile Salesforce community self-registration for their own custom mobile applications.
Why is self-registration important?
The Salesforce Community Cloud is a way to connect both external users (such as customers, partners, and third-party resellers) and employees to an organisation, creating a digital channel to access and interact with, at anytime and from anywhere.
Community members demand constant availability of the digital processes and tools within, with emphasis on the self-service aspect of a mobile community experience offering the flexibility which creates real value for those users.
That self-serving nature can be improved further by adding the possibility of mobile Salesforce community self-registration. This removes a long-winded registration process, making the user’s digital engagement with the organisation even more seamless.
We were recently fortunate enough to sit down and chat with one of our customers about how positive they found their experience working with MobileCaddy on 