Salesforce London’s Calling 2017: A MobileCaddy Preview

London's Calling 2017Another year brings another slate of events, conferences, meet-ups, and networking opportunities to attend within the living, breathing, ever-growing Salesforce community.

Boasting the title of Europe’s largest community-led event for Salesforce professionals, London’s Calling 2017 will be the perfect way for anyone working with Salesforce in the UK to expand their knowledge and learn exciting new ways to get the most out of the technology.

MobileCaddy’s own Todd Halfpenny has just been proudly named one of the Top 25 people to meet at the event by Salesforce consultant Phil Walton, and will be giving a presentation on browser developer tools at the event, which takes place this Friday, 10 February.

With more and more of the partners, consultancies, and Salesforce customers we work with embracing the value of using the Salesforce platform to mobilise their employees and their operations, we wanted to take the opportunity to preview London’s Calling with a mobile-centric twist. Here’s what to expect for anyone who’ll be attending…

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Hidden Salesforce Spring ’17 Security Update Could Prove Fatal for Android Apps

Android-AppsThe upcoming Salesforce Spring ‘17 release will include restrictions to its security policy for mobile applications that are submitted to the Google Play Store, something which will affect anyone running Salesforce mobile apps on Android. Read on to learn what has changed, how it may affect your apps, and how it can be fixed.

Pre-release testing uncovers unwelcome updates

An interesting discovery was made last week during a routine pre-release test for Salesforce’s Spring ‘17 update, made by our Salesforce Pre-Release QA Administrator when testing MobileCaddy in the pre-release testing box on an Android device.

This advanced testing, designed to preemptively rectify any potential challenges or unexpected errors well ahead of time, surfaced a problem where MobileCaddy apps within the Google Play Store were failing. From our position as a Salesforce Partner, we use 10 full enterprise pre-release orgs, in varying configurations, to ensure all of our apps continue to function (this includes the Apple App Store, the Google Play store, and the Salesforce App Exchange).

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ATS Compliance is No Longer an Option for Salesforce Mobile Apps

ATSFor anybody working with – whether that’s building, running, or maintaining – mobile apps on the Salesforce platform, forthcoming restrictions to Apple’s ATS security feature will have an impact which must be urgently addressed. 

While Apple has extended its original deadline for this, any apps being submitted to the App Store will eventually be affected. This article details the changes which are occurring, as well as highlighting the different implications for MobileCaddy customers and non-MobileCaddy users. 

So what exactly is ATS?

App Transport Security (ATS) is a security feature introduced by Apple during its 2015 Worldwide Developer’s Conference (WWDC), to improve the security of applications by forcing all connections to use HTTPS instead of HTTP, ensuring connections between applications and web services are encrypted whilst in transit. Any attempts to make connections to web services which aren’t secured will fail and result in an error.

Apple initially specified a deadline of 1 January, 2017 during its 2016 WWDC as the cutoff point for when all apps being submitted to the App Store must comply with the ATS security feature. However, Apple has recently decided to extend this and will release a new deadline at a later date.

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Top Trends for the Mobile Enterprise: 5 Predictions for 2017

the-mobile-enterpriseA new year brings new ideas and new priorities for businesses. With the technology available constantly changing and evolving at such a fast pace, 2017 is also expected to bring a number of trends for the mobile enterprise which will continue to sculpt a new set of standards and expectations for how people work.

As leading IT providers such as Salesforce continue to bolster their offerings, and place even more power in the palms of their enterprise customers’ hands to innovate from within, the mobile technologies being leveraged by modern businesses are becoming more exciting, while having a far greater impact on the daily lives of workers.

Just before Christmas we reflected on 10 important statistics from the past 12 months which shed some interesting light on the current role mobile apps are playing for businesses within the Salesforce community. Now we’ve turned our attention to the year ahead, with five predictions regarding trends for the mobile enterprise we believe will take shape throughout the remainder of 2017.

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Working with Salesforce Record Types and Offline Mobile Apps

Due to the fact that Salesforce record type IDs can vary between instances, it’s an important consideration to understand the effect of this on your design, development effort, and the potential failures once the app moves to production. As always with MobileCaddy, our aim is to remove this consideration to allow for more rapid and robust mobile apps.

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Salesforce record types

For nearly every object in Salesforce (both standard and custom), you can create multiple record types of the same object. This allows separation of ‘types’ of records. For example, if we had a custom object for ‘assets’ (so Asset__c) we may want to store types of these assets that have shared, similar, and distinctively different attributes.

There’s an excellent video by CertifiedOnDemand which explains the concepts regarding why you would want to use record types, which I’ll refer to here, as our purpose is to look at the implications for our particular use case (here are some Salesforce tips and tricks on record types as well).

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Mobile Apps in the Workplace: The Top 10 Stats of 2016

Mobile-apps-in-the-workplaceWhen looking at the growth and acceptance of mobile apps in the workplace over the past 12 months, it’s clear to see that while priorities are moving in the right direction, some efforts are still lacking to fully accommodate what is an enormous opportunity for businesses of all shapes and sizes.

Considering how these apps are delivered, when focusing on the enterprise SaaS market, there was reportedly growth of almost 40% in 2015, and analysts Synergy Group forecasted that it will more than triple in size over the next five years. Within that market, Microsoft, among others, is now challenging for leadership, but is still a way behind long-time leader Salesforce, according to Synergy.

Thanks to this growth, throughout 2016 mobile apps built on the Salesforce platform have become exponentially more capable, affordable, and reliable, and have consequently become critical to the daily running of organisations in many cases.

However, there’s still a large gap in the understanding of what’s required to deliver this more advanced class of apps successfully, which is something we’ve witnessed as a prominent challenge for the wider Salesforce ecosystem this year. Right alongside that is a lack of confidence among decision makers to place mobile apps into such important supporting roles within the core responsibilities of their employees.

Still, there are plenty of positive signs when looking ahead into 2017, as more and more businesses are acknowledging the potential of mobility as more than just a driver of productivity, but as a key competitive differentiator as well.

To highlight this, we’ve pulled together 10 notable statistics from the past 12 months which tell the story of the current state of mobile apps in the workplace, and which also shed some light on what the future may hold for businesses embracing them as a means for success.

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Changing TLS Support from Salesforce Puts Mobile Apps at Risk

TLS-Salesforce-Support

Update, 14/02/2017: Salesforce has recently decided to extend the date from which the security updates discussed in this article will take effect. The TLS 1.0 disablement deadline will now fall on July 22, 2017 (except for sandboxes, for which the extended disablement date is July 15, 2017). For more information, a full update can be found in this alert, published this week by Salesforce.

Salesforce will no longer support a version of a common security protocol known as TLS v1.0. Those accessing the Salesforce platform will consequently be required to use TLS v1.1 at a minimum, which will have an impact on business users of Salesforce mobile apps, as well as partners delivering apps for their Salesforce clients. This article explains what this means for MobileCaddy customers, and provides more detail for anyone not using MobileCaddy for their Salesforce mobile apps.

What you need to know with MobileCaddy

One of the key benefits of using MobileCaddy to deliver mobile apps within a business is an environment manager which is built-in as an inherent part of the product. This is a system that not only monitors changes to the environment all our apps operate within, but allows us to easily repair problems and deploy fixes as well, ensuring confidence and trust in the apps’ performance are maintained at all times.

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Dreamforce 2016: The State of Salesforce Mobile

dreamforceAround 170,000 people from 83 different countries will descend on San Francisco, California today for the 2016 edition of Salesforce’s annual Dreamforce event.

There’s been a lot of discussion recently within the industry about the significant impact Salesforce is having on the world’s professional landscape, with one member of the global Salesforce ecosystem even releasing a yearly ‘State of Salesforce Report’ to build additional hype for Dreamforce.

Taking the idea of putting Salesforce-focused trends under a microscope, we thought it was a good time to ask the question: What is the current state of Salesforce when it comes to mobile technology?

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Do You Trust Your Salesforce Mobile App to Perform When it Counts?

TrustCaddyTrust is the foundation of any healthy relationship. But when the relationship in question is between a business user and a mobile app supporting their daily need to do their job, the importance of unflinching trust becomes much more tangible.

We believe that a business investing in a mobile app should be able to have full confidence in its performance at all times, so that the employees can work to the best of their ability with no complications or interruptions.

As a result, MobileCaddy has a dedicated team working on a daily basis to ensure all MobileCaddy users can have absolute trust in their apps. This team’s insights are made public through our own TrustCaddy website.

What is TrustCaddy?

The purpose of this website is to add an extra dimension of confidence for users in the reliability of their Salesforce mobile app, and to give reassurance that the app will continue to work as it’s supposed to. When a business has invested in an app that’s custom built for their individual workflows, this consistency and dependability are all the more important.

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Diesel: Learn How This Leading Global Brand Achieved Mobile App Success

diesel-case-studyWhile enterprise mobility may have transcended the status of ‘buzzword’ to be recognised as a genuine strategic business practice many years ago, most analysts and experts feel it’s a trend which is still in its infancy.

Why? Well, despite the vast majority of employees now demanding mobile technology in their respective workplaces – fuelled by the consumer habits and expectations of their everyday lives – some business leaders are still struggling to fully embrace enterprise mobility.

In some cases, this is due to a lack of funding for investment, in others it’s because of the challenges they feel will arise from disrupting their organisations; but often it’s because they’re unable to understand how their most important business processes would actually benefit from translating into the context of a mobile phone from paper or desktop.

But with all the early attention on enterprise mobility being given to mobile devices, mobile business strategies are now beginning to mature and evolve to focus on the applications those devices support. This app-centric trend is where the real driving force has originated recently for enterprise mobility to become more than just a strategic business practice, but an absolute necessity for those businesses to survive in the long-term.

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