Making the Right Choice for Mobile Salesforce Community Applications

The Salesforce Community Cloud allows organisations to bring together employees, partners, third-party workers, B2B customers, and even consumers. This article will explore three different approaches to delivering mobile Salesforce community applications, and will help readers choose the most suitable option.

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What is a Salesforce community? 

A Salesforce community is an online platform for organisations to connect employees, partners, and customers, while providing seamless access to the data and records they need to get work done or complete tasks.

community_cloud_rszBuilt on the Salesforce Community Cloud, they offer real-time engagement and the ability to share any file, data, or record anytime and from anywhere.

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July 2017: What’s New with MobileCaddy and Your Salesforce Mobile Apps

The Latest from the MobileCaddy Product Team - July 2017

One of the most exciting things about our Application Delivery Framework (ADF) is that it’s constantly growing and evolving, to allow our partners and customers to push the boundaries of what can be achieved with mobile apps on the Salesforce platform. As such, it’s vital that we help our community stay abreast of all the new MobileCaddy features and updates as they’re released.

With that in mind,  I’ve decided to record and publish my regular discussions with Paul, our CTO, Todd, our Chief Mobile Technical Architect, and Frank, our Lead Product Engineer. In these sessions we’ll be covering what’s new with MobileCaddy, and will be sharing this with you to provide a first-hand look at everything we’ve been working hard on to improve.

So what’s new with MobileCaddy this month?

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Removing the Risk from Salesforce Mobile Apps with MobileCaddy

MobileCaddy, as a comprehensive Application Delivery Framework, contains many components and features which are beneficial across all the various phases of a Salesforce mobile app project. In this latest article, we’ve highlighted some examples of the ways in which using MobileCaddy reduces, or in some cases removes, significant risks from the challenging process of building a successful enterprise mobile app.

 

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Earlier this week, we explored the ways in which the MobileCaddy framework can be used to accelerate mobile app development on the Salesforce platform. By speeding up the development process with a solution such as MobileCaddy, developers can overcome a common obstacle standing in the way of making their projects successful.

Another significant challenge which often surrounds mobile app projects is that of risk. Many businesses are still reluctant to develop enterprise mobile applications because they believe there is simply too much risk involved, whether that’s related to their employees, their data, or their need to guarantee a return on investment.

As with the ability to save time on development, though, solutions such as MobileCaddy can remove many of the risks as well. Once this is achieved, it allows both end user businesses and consultancy practices alike to approach the formidable mobile landscape with full confidence that they’ll succeed. Here, we’ll touch on three specific examples that are included within the MobileCaddy package, to give readers an idea of some of the ways the risks and challenges can be removed from Salesforce mobile apps:

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Salesforce Q4 Results Reveal Platform Growth is Driving More Mobile Applications

With the demand for mobile applications which can support business critical functions and processes still accelerating, Salesforce is seeing more and more use of its App Cloud, as both partners and end customers are recognising the value of building their apps directly on the platform. Here we discuss the trends which have emerged from Salesforce’s recent quarterly financial update, with the usual focus on mobile. 

All eyes on Salesforce 

Due to its position as one of the growing dominant ‘forces’ in the global technology market, there’s always a great deal of interest in how customers and partners are actually interacting with Salesforce and its vast offering of business technology.

As most already know, each quarter, Salesforce releases a financial update which includes a breakdown of the performance and usage of its various products and services, including each of its individual clouds. At MobileCaddy, one particular statistic continues to catch our eye each quarter, and that’s the consistent growth of the Salesforce Platform, and the App Cloud, among its worldwide user base.

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What Data Have Your Mobile Users got on Their Devices?

Visibility is key. When building, testing, and beyond into production, just having insight into what is going on with mobile users who may be thousand of miles away in different time zones, or developers working under pressure to strict deadlines, understanding the actual data which is being processed can be a lifesaver.

For every user/device (or emulated ‘devices’ for developers or testers using a CodeFlow Emulator or a Platform Emulator), you can see exactly what data was requested by each synchronisation, either at a table-by-table or record-by-record level.

To do this, navigate to the Connection Session tab and locate the Connection Session record which pertains to your user/device and for the Mobile Table you want to inspect.

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Custom Mobile Apps: Answering the Burning Questions for Salesforce Consultancies

As more and more organisations place a strong emphasis on mobilising processes which are ‘business critical’, Salesforce consultancies tasked with delivering custom mobile apps capable of achieving that are facing a wave of entirely new and unfamiliar challenges. But in order to take advantage of this growing opportunity, consultancies must first be able to meet each of their clients’ mobile-specific requirements. From our experience working closely with the Salesforce partner community, here we address the burning questions which must first be answered in order to successfully provide the class of mobile apps so many businesses are currently demanding.  

 

burning2Some Salesforce partners and consultancies will inevitably feel the only question that really matters is whether the mobile app that will satisfy their client’s specification can be built or not. While this is generally the bottom line when taking on a project, there are a number finer, more intricate details which need to be considered, due to the complexity of the apps which the market is now in desperate need of.

Those details become even more important when a client’s goal is to introduce a mobile app into a workflow or process critical to its business, which is when a new, more advanced, more powerful solution is required to eliminate the possibility of failure once deployed.

This is where an evaluation of the available technology, compared to the necessary features and characteristics of the app, should take place. Within this decision making process, once you reach, and realise you need to go beyond, the limitations of an app built with Salesforce1, it will become abundantly clear that these preliminary considerations are essential to the success of your delivery.

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Dreamforce 2016: The State of Salesforce Mobile

dreamforceAround 170,000 people from 83 different countries will descend on San Francisco, California today for the 2016 edition of Salesforce’s annual Dreamforce event.

There’s been a lot of discussion recently within the industry about the significant impact Salesforce is having on the world’s professional landscape, with one member of the global Salesforce ecosystem even releasing a yearly ‘State of Salesforce Report’ to build additional hype for Dreamforce.

Taking the idea of putting Salesforce-focused trends under a microscope, we thought it was a good time to ask the question: What is the current state of Salesforce when it comes to mobile technology?

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Diesel: Learn How This Leading Global Brand Achieved Mobile App Success

diesel-case-studyWhile enterprise mobility may have transcended the status of ‘buzzword’ to be recognised as a genuine strategic business practice many years ago, most analysts and experts feel it’s a trend which is still in its infancy.

Why? Well, despite the vast majority of employees now demanding mobile technology in their respective workplaces – fuelled by the consumer habits and expectations of their everyday lives – some business leaders are still struggling to fully embrace enterprise mobility.

In some cases, this is due to a lack of funding for investment, in others it’s because of the challenges they feel will arise from disrupting their organisations; but often it’s because they’re unable to understand how their most important business processes would actually benefit from translating into the context of a mobile phone from paper or desktop.

But with all the early attention on enterprise mobility being given to mobile devices, mobile business strategies are now beginning to mature and evolve to focus on the applications those devices support. This app-centric trend is where the real driving force has originated recently for enterprise mobility to become more than just a strategic business practice, but an absolute necessity for those businesses to survive in the long-term.

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Taking Salesforce Mobile to Create an App for Product Ordering

It’s no secret that Salesforce is an extremely powerful platform which can be leveraged by businesses to provide their workforces with the tools for success.

This latest video provides an overview of how, by using MobileCaddy to enhance Salesforce’s existing development capabilities, a robust mobile app for product ordering among communities or employees can be delivered with speed, flexibility, and confidence.

 

 

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