How Non-Functional Testing Enables the Delivery of Defect-Free Salesforce Mobile Applications

All applications need rigorous testing, and non-functional testing is often viewed as the less important half of a whole when compared to functional elements. In reality, though, non-functional testing is crucial for creating a defect-free mobile app. This article will highlight the importance of initial non-functional testing and offer advice for carrying out the necessary processes.

non_functional_sizeIt’s common to focus on functional requirements and usability when testing an application, areas which are often where most of the effort is spent once an app has moved into the testing, QA, and UAT phases of a project.

Before even thinking about any functional app code, though, it’s important to test all the app’s non-functional elements first. If those aren’t prioritised, not only will it have a knock-on effect on all other testing, it will also impact the app’s ability to function once deployed.

Defining, and clearly understanding, non-functional testing processes is the key to releasing a defect-free mobile app into production. When separated into two groups, these can be referred to as ‘initial’ non-functional tests, and ‘running app’ non-functional tests. But before we go into more detail, it’s necessary to understand why non-functional testing is unique for mobile.

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A First-Hand Look at Data Recovery for an Offline-First Mobile App

Anyone with experience working with Salesforce mobile applications will know that, even at the best of times, data can occasionally struggle to find its way from the device to the platform. But when the mobile app in use is something an employee depends on as a critical tool to do their job, this sort of setback simply cannot be allowed to have a significant impact. Here we discuss a recent data synchronisation issue which arose with one of our customers, running an offline-first mobile app in a critical line-of-business function, and we offer some advice for recovery for anyone in similar situations.

Mobile apps: Hope for the best, prepare for the worst

One of the primary benefits of a comprehensive solution such as MobileCaddy – which doesn’t just focus on the development of its apps up until the deployment, but also has an equal focus on post-deployment support – is that a built-in monitoring system is working around the clock to identify issues or problems which may affect anyone using our apps. The point of this? So we can either prevent these issues, or fix them as quickly as possible, of course!

We were recently alerted that one of our clients, with an app deployed throughout a large team of field sales workers, had two users experiencing a problem with the synchronisation of their records to the Salesforce platform. The users in question noticed that certain records were repeatedly getting stuck in their outboxes when all other data was being synced as expected. Within the MobileCaddy system, Mobile Logs and Connection Sessions are kept stored to allow the administrators to have visibility into these kind of issues, and to provide our technical team with the best chance of resolving them.

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Top Trends for the Mobile Enterprise: 5 Predictions for 2017

the-mobile-enterpriseA new year brings new ideas and new priorities for businesses. With the technology available constantly changing and evolving at such a fast pace, 2017 is also expected to bring a number of trends for the mobile enterprise which will continue to sculpt a new set of standards and expectations for how people work.

As leading IT providers such as Salesforce continue to bolster their offerings, and place even more power in the palms of their enterprise customers’ hands to innovate from within, the mobile technologies being leveraged by modern businesses are becoming more exciting, while having a far greater impact on the daily lives of workers.

Just before Christmas we reflected on 10 important statistics from the past 12 months which shed some interesting light on the current role mobile apps are playing for businesses within the Salesforce community. Now we’ve turned our attention to the year ahead, with five predictions regarding trends for the mobile enterprise we believe will take shape throughout the remainder of 2017.

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Salesforce Consultancies Face a Whole New Class of Mobile App

Salesforce consultancies are facing a significant demand for mobile apps from prospective clients that, for one reason or another, they’re unable to meet. This article explores the separation of all available enterprise mobile applications into five ‘Classes’, based on their varying complexity and capabilities. This will allow consultancies (and end users) to more accurately assess their needs, from both a technical and a commercial point of view, reducing the rate of failure currently associated with mobile app projects. 

MobileCaddy-Salesforce-Consultancies

The need for a new approach

More and more opportunities have been arising in recent years for Salesforce consultancies and solution providers to build enterprise mobile applications. Unfortunately, for various reasons, they’re often either having to turn these prospective clients down, or are taking on the projects and failing – and this is happening far too often.

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Dreamforce 2016: The State of Salesforce Mobile

dreamforceAround 170,000 people from 83 different countries will descend on San Francisco, California today for the 2016 edition of Salesforce’s annual Dreamforce event.

There’s been a lot of discussion recently within the industry about the significant impact Salesforce is having on the world’s professional landscape, with one member of the global Salesforce ecosystem even releasing a yearly ‘State of Salesforce Report’ to build additional hype for Dreamforce.

Taking the idea of putting Salesforce-focused trends under a microscope, we thought it was a good time to ask the question: What is the current state of Salesforce when it comes to mobile technology?

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Ask the Mobile Experts: Countdown to the Salesforce World Tour, Part 1

Salesforce-World-TourThe London edition of this year’s Salesforce World Tour is less than a week away, and excitement is building for us here at MobileCaddy.

We’re looking forward to connecting with businesses and Salesforce partners alike, to discuss the vast opportunities mobile technology is presenting to the current professional landscape.

With that in mind, we’re counting down the remaining days with some top tips for transforming businesses with mobile applications. To do this, we’re drawing on the expertise of our in-house experts, starting with MobileCaddy CTO and Co-Founder, Paul Tarpey.

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Analysts Confirm Offline Support is a Crucial Consideration for Enterprise Apps

With the rising interest in enterprise mobile apps and enterprise mobility in general, it is interesting to see that analyst’s reports such as ‘The Offline Mobile Challenge’ are being published for IT decision makers (see the report) .

The interest for organisations of all sizes is understandable with the promise of enterprise mobility being so considerable (as well as platform providers of types putting their marketing machines into overdrive)

MobilePromise

 

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A Design Concept for all Business Critical Mobile Apps

400 x 400 Phone SketchMany moons ago when we were still building salesforce.com mobile apps on an ad-hoc basis, with ever changing technology, we started to see a pattern in what we were being asked for (in terms of the app and its performance) against what was actually needed.

The general requirements stated everything about the application logic and the user interface. This really boiled down to what the app should do and what it should look like. Fair enough and makes sense when coming from a desktop or browser based application.

But as we are seeing mobile is a very different beast. There is so much more outside of the developer’s and organisation’s control which is often not even considered, due to either being unknown, or just something that had to be accepted so best not discussed.

Where this always falls down is when the app is deployed. For starters the actual pain of deployment. Mobile means just that. These people we want to deploy to are literally all over the place. They are often running different devices from different manufacturers and different mobile operating systems. And if they are not today they maybe tomorrow. That lack of control is creeping in.

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