Why is self-registration important?
The Salesforce Community Cloud is a way to connect both external users (such as customers, partners, and third-party resellers) and employees to an organisation, creating a digital channel to access and interact with, at anytime and from anywhere.
Community members demand constant availability of the digital processes and tools within, with emphasis on the self-service aspect of a mobile community experience offering the flexibility which creates real value for those users.
That self-serving nature can be improved further by adding the possibility of mobile Salesforce community self-registration. This removes a long-winded registration process, making the user’s digital engagement with the organisation even more seamless.