Why Offline First is as much about User Experience as Robustness

woman in the office shakes organizer

More often than not the ability to work offline is the reason using a solution like MobileCaddy is considered.

This is really because no matter how good your app is as we can see from this previous post - if the app stops, so does the business that it supports. And of course this is not acceptable.

This alone should be enough to convince us all that our enterprise apps should always follow the MORE(s) Design specification with Offline First being a fundamental requirement.

However for many Salesforce.com customers that do not have experience of deploying and managing these apps there is another often ignored upside to Offline First. A reason that will have just as much impact on delivering the organisation aspirations.

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MobileCaddy – An Architectural Overview

Because it provides an end-to-end lifecycle solution for mobilising mission critical mobile apps, MobileCaddy has a number of areas of functionality. To help understand where MobileCaddy fits in with your current Salesforce.com setup, and how apps are configured, developed, and deployed to our users, below is a short video giving a high level architectural overview.


You’ll see that MobileCaddy is a fully native package that is installed from the AppExchange. Once this is installed it is a matter of point and click to begin to create your first application. This is all in the native Salesforce UI and then lets us select and mobilise our current standard or custom sObjects and fields.

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End of Support for Android OS 4.2 and 4.3 in Winter ‘16 for Salesforce1

winter 16 releaseAt the end of September Salesforce announced the end of support for both Android 4.2 and 4.3 (Jellybean).

Below is the email that was sent out from Salesforce:

As an admin of a Salesforce org, we want to notify you of an important change to the support of Salesforce1 for Android, which your organization has used in the last month.

What is changing?
With our Winter ‘16 release*, Salesforce will no longer support the Android 4.3 operating system (OS) or below for the Salesforce1 application. While you will still be able to use those operating systems with your current version of Salesforce1, support for technical or product issues will no longer be provided by Salesforce and no further development will take place. This means that users will only get Salesforce1 upgrades if they are using Android OS 4.4 or higher, which is a requirement for the latest version of Salesforce1. As a reminder, Android tablets will remain unsupported.

*Currently targeted for October 2015; date subject to change

Why are you doing this? 
As we evaluate which operating systems to support for Salesforce1, we consider which ones will give our customers the best experience. Those assessments allow us to focus our development efforts on features and capabilities that will add the most customer value. To that end, upgrades coming in the Winter ’16 release will require Android OS 4.4 and higher.

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Salesforce1 World Tour London 2015. See you there?

SF1 London Tour 2015On May 21st 2015 the Salesforce.com mania descends on the London ExCel centre for the the next leg of the Salesforce1 World Tour.

The MobileCaddy team is going to be attending in full force so look out for us if you are attending. No doubt our technical team will be around the Dev Zone for most of the day and I know we have earmarked a number of the breakout sessions too.

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Ionic 1.0 is here. A front-end framework for Salesforce.com Offline Apps

ionic1-uranium-unicorn-headerHaving a robust platform. Check.

A rapid, offline development tool. Check.

Full Lifecycle control covering deployment, management & monitoring. Check

And now a full 1.0.0 release of Ionic to give us total confidence. Check!

At MobileCaddy we started with a focus on delivering the Salesforce.com platform to mobile – we want enterprises to be confident that Business and Mission critical mobile apps will deliver the uptime and performance that has become expected of the platform.

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When mission critical mobile apps go bad all hell breaks loose

Defining what a mission or business critical mobile application is can be a tough discussion. Mobile is often seen as a simple extension of the platform. This week a story surfaced that helps us focus in on what this can mean in the real world and also shows us all why we have to treat Enterprise Mobility with a seriousness that reflects the reliance on any apps we push out to our users and/or customers.

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Enterprise Mobility News w/e 3rd April 2015

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Our weekly update on the best and most interesting news for executives who are involved or interested in Enterprise Mobility for the week ending 3rd April 2015


A C-Level’s guide to enterprise mobility: it’s the human touch

  • Jon Nowell, Head of Product Management at TalkTalk Business says, “It is not a question of if, but when.” About the success of Mobile Enterprise. This is a statement that is certainly backed up by the projection that the article mentions by Global Industry Analysts, that Mobile Enterprise will reach $50.7 billion by 2020.

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Enterprise Mobility News w/e 28th March 2015

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Our weekly update on the best and most interesting news for executives who are involved or interested in Enterprise Mobility for the week ending 28th March 2015

Enterprise Mobility 4.0: Reaching the extended enterprise

  • The extended enterprise enjoys the same positive benefits from BYOD as their full-time counter parts, so as an IT decision-maker it only makes sense to start thinking about how to incorporate them into your enterprise mobility initiatives…

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Why adding photo capture to your offline mobile app is so powerful

One of the hidden gems when mobilising your force.com applications is discovering that simple device capabilities can have a significant impact on the value that gets delivered.

Take for example the ability to take a photo and store the image on the record back at the platform. This today is quite an easy things to achieve (in fact MobileCaddy allows you to just use long text fields so no integration work or extra storage is required).

crashed car small

How difficult would it be to explain this damage in text? With one click you could have this image on the platform record.

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2 hours to build a fully Offline Account/Contact mobile app for Salesforce.com with Ionic

Here at MobileCaddy we often get asked just how rapid our development and deployment platform for fully offline mobile apps really is. Expectations are normally for significant time and cost for even fairly simple apps.

I suppose due to the fact that starting from scratch you would have to configure and build a sync process, mobilise the data, deal with conflicts, handle connection failures and then not to mention build device apps for these to run on – you can start to see why weeks of effort are often quoted.

So we wanted to show you and your development team (or development partners) just how quick the MobileCaddy platform is, and so we are excited to announce our Account & Contact app that can be built and deployed in just 2 hours following the tutorial on our developer site.

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