August 2017: MobileCaddy Trust Update

Welcome to our August 2017 MobileCaddy Trust update, designed to keep you up to speed with all the latest mobile OS releases and new versions, cover anything relevant which is new with the Salesforce platform, and offer a look ahead to forthcoming changes or issues which will be important for you to keep an eye on.

OS Releases


iOS 10.3.3

iOS 10.3.3 was publicly released on July 19, following 6 beta releases to developers and public beta testers. There are no known issues with MobileCaddy apps and iOS 10.3.3 GA.

iOS 11

iOS 11 has a September target release date (along with the iPhone 8). Throughout our daily testing of the developer and public beta releases we have seen some issues, though these appear to have been fixed with later updates. At the time of writing there are no known issues with developer release 7.


Android Oreo (‘O’)

Android Oreo (‘O’) was announced on the August 21. This is major release v8 for Android. This release was tested throughout developer releases daily, as well as through our QA processes, and has passed all tests. There should be no need to update container apps for this release.

Salesforce Platform


Winter ‘18 began to make appearances on existing pre-release orgs on the August 9, with pre-release sign-up available on the 17th.

There is an open issue with Winter ‘18 preview releases affecting iOS users and MobileCaddy. The issue also affects users viewing Visualforce pages on iOS, using the Safari browser, and potentially other custom-built mobile applications. This issue was previously seen in the Summer ‘17 release but was patched by Salesforce and fixed prior to GA. The same issue has appeared in Winter ‘18. The issue has also been reported by other users and we have been in contact with Salesforce for further information.

Timings for Winter ‘18 can be seen in this graphic, released by Salesforce.


Instance Refreshes

From time-to-time Salesforce undertakes a maintenance operation called an Instance Refresh. This is performed for various reasons, but primarily to maintain good performance. As part of this, your org may be moved to a new data centre. More information on this, and steps that might be needed, can be found in this Salesforce Help Document.

* Correct at time of writing.

  • August 5* – NA37, NA48, CS62, CS63
  • August 6* – NA35, NA42, NA43
  • September 2* – NA38, CS60, CS61
  • September 16 – NA33, NA39, NA44, NA45, CS3, CS12, CS52, CS59
  • September 17 – NA34, NA99, CS98, CS99
  • October 21 – NA32, CS13, CS30, CS50, CS51
  • November 18 – CS9, CS10, CS11, CS70, CS71
  • November 19 – NA40, NA51, NA52
  • December 2 – NA54, NA55, CS7, CS53, CS54
  • December 3 – NA47, NA63

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